AWG

AWG Electrical Services – Privacy Policy

Effective Date: 7th August 2025

Your privacy is important to us.

This policy explains how we collect, use, and protect your personal information.

1. Who We Are
AWG Electrical Services is a UK-based electrical contracting company offering domestic, commercial, and industrial services.

2. What Data We Collect
We may collect the following personal data when you contact us:
– Name
– Email address
– Phone number
– Property address
– Details about the requested work or service
We do not use cookies or tracking technologies.

3. How We Use Your Data
We use your data to:
– Respond to your enquiries
– Schedule and manage electrical services
– Issue quotes and invoices
– Fulfill legal and regulatory obligations

4. Lawful Basis for Processing
In accordance with the UK GDPR, our lawful bases for processing your data are:
– Contractual necessity (to provide a service you’ve requested)

– Legal obligations (e.g. record-keeping for tax or certification)
– Legitimate interests (e.g. customer service, internal record-keeping)

5. Data Sharing
We do not sell, rent, or share your data with third parties. Your information is kept strictly confidential and used only for the purposes stated above.

6. Data Storage
Your data is stored securely and only for as long as necessary to fulfill our obligations. We use appropriate security measures to protect against unauthorized access.

7. Your Rights
Under the UK GDPR, you have the right to:
– Access your personal data
– Request correction of inaccurate data
– Request deletion of your data
– Object to or restrict certain types of processing
– Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact us at:
■ enquiries@awges.co.uk
■ 07827999278

8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on our website.