AWG Electrical Services – Privacy Policy
Effective Date: 7th August 2025
Your privacy is important to us.
This policy explains how we collect, use, and protect your personal information.
1. Who We Are
AWG Electrical Services is a UK-based electrical contracting company offering domestic, commercial, and industrial services.
2. What Data We Collect
We may collect the following personal data when you contact us:
– Name
– Email address
– Phone number
– Property address
– Details about the requested work or service
We do not use cookies or tracking technologies.
3. How We Use Your Data
We use your data to:
– Respond to your enquiries
– Schedule and manage electrical services
– Issue quotes and invoices
– Fulfill legal and regulatory obligations
4. Lawful Basis for Processing
In accordance with the UK GDPR, our lawful bases for processing your data are:
– Contractual necessity (to provide a service you’ve requested)
– Legal obligations (e.g. record-keeping for tax or certification)
– Legitimate interests (e.g. customer service, internal record-keeping)
5. Data Sharing
We do not sell, rent, or share your data with third parties. Your information is kept strictly confidential and used only for the purposes stated above.
6. Data Storage
Your data is stored securely and only for as long as necessary to fulfill our obligations. We use appropriate security measures to protect against unauthorized access.
7. Cookies
What are Cookies?
A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to “remember” your actions or preferences over time.
Most browsers support cookies, but users can set their browsers to decline them and can delete them whenever they like.
Our Cookies
In order to operate this website, we may use cookies to help you navigate our site more efficiently and to identify returning users.
Types of cookies:
Necessary
Analytics
Third Party Cookies
Our website may contain links to other websites and third party social media icons. When you click on a third party website and/or third party social network icon that takes you to that website or social network website, you will be presented with third party cookies from that relevant website.
Our website uses the following third party cookies:
Name | Purpose | Expiry | Link to Third Parties Cookies Policy |
PHPSESSID | Stores the users session on the server. | Per session | |
_ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website | 2 years | |
_ga_* | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit | 2 years | |
elfsight_viewed_recently | Used by elfsite to supply the live chat functionality | 1 min | |
_cf* | Used by cloudalfre for effective bot management, user session tracking | 1hr | https://developers.cloudflare.com/fundamentals/reference/policies-compliances/cloudflare-cookies/ |
wpEmojiSettingsSupports | Used by wordpress to deliver emoji’s. | Session | https://cookiedatabase.org/cookie/wordpress/wpemojisettingssupports/ |
Please note that if you do not accept our cookies, you may not be able to use all functionalities of your browser software or our website.
How can you control Cookies?
Your browser can be set to allow you to control whether you will accept cookies, reject cookies or to notify you each time a cookie is sent to you. You can delete cookies (or disable future cookies) from your hard drive at any time. You will be able to use this website even if your browser is not set to accept cookies.
Please note that if you do not accept our cookies, you may not be able to use all functionalities of your browser software or our website.
8. Your Rights
Under the UK GDPR, you have the right to:
– Access your personal data
– Request correction of inaccurate data
– Request deletion of your data
– Object to or restrict certain types of processing
– Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, contact us at:
■ enquiries@awges.co.uk
■ 07827999278
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on our website.